Last Updated: June 10, 2025

KNSCHA ELECTRONICS CO.,LIMITED. (“KNSCHA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our official website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, company name, job title, and shipping/billing address when you:
· Submit inquiries via contact forms
· Request quotes or catalogs
· Place orders
· Subscribe to newsletters

Technical Data:
IP address, browser type, device information, operating system, pages visited, and usage patterns (collected via cookies and analytics tools).

Communication Data:
Records of correspondence (e.g., emails, chat logs).

2. How We Use Your Information

We use your information for the following purposes:
· To respond to inquiries, process orders, and provide customer support
· To send marketing communications (e.g., product updates, promotions) with your consent
· To improve our website, products, and services
· To comply with legal obligations (e.g., tax, customs)
· To prevent fraud and enhance security

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA) or UK:
· Consent: For marketing communications.
· Contractual Necessity: To fulfill orders or quotes.
· Legitimate Interests: For website optimization and security.

4. Sharing Your Information

We may share data with:
· Service Providers: Payment processors (e.g., PayPal, Stripe), logistics partners (e.g., DHL, FedEx), and IT support.
· Legal Authorities: When required by law or to protect our rights.
· Business Transfers: In case of mergers, acquisitions, or asset sales.
We do not sell your personal data to third parties.

5. International Data Transfers

Your data may be transferred to and processed in countries outside your residence (e.g., China, where our servers are located). We ensure adequate safeguards (e.g., GDPR Standard Contractual Clauses) for cross-border transfers.

6. Cookies and Tracking Technologies

We use cookies to:
· Enhance user experience (e.g., session cookies)
· Analyze traffic via Google Analytics
· Deliver targeted ads (e.g., through Meta Pixel)
You can manage preferences via your browser settings or our Cookie Banner.

7. Data Security

We implement technical measures (SSL encryption, firewalls) and organizational safeguards to protect your data. However, no internet transmission is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:
· Access, correct, or delete your personal data
· Withdraw consent for marketing
· Object to processing
· Data portability
To exercise these rights, contact us at cathy@knscha.com. We respond within 30 days.

9. Data Retention

We retain personal data:
· For as long as necessary to fulfill business purposes (e.g., order processing)
· Until consent is withdrawn (for marketing)
· As required by law (e.g., financial records for 7 years)

10. Third-Party Links

Our website may link to external sites (e.g., suppliers, industry partners). We are not responsible for their privacy practices.

11. Children’s Privacy

We do not target or knowingly collect data from individuals under 16. Contact us if you believe a child has provided us with information.

12. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of the website constitutes acceptance.

For any questions, requests, or complaints, please contact us:
KNSCHA ELECTRONICS CO.,LIMITED.
Email: cathy@knscha.com